How to Get What You Want as a Consumer (In Person)

Learn to speak up and successfully advocate for yourself when dealing with consumer issues. Whether you have a problem with something you purchased, are navigating a return or warranty issue, dealing with a service problem, a school, agency or utility, there are ways to navigate a favorable outcome. We will discuss dealing with difficult people, gaining confidence to speak up, finding the right person to resolve your issue, getting help and support, and even getting the best price possible. Using what you learn in this class will give you the confidence and skills to become a good consumer and get results.